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Reliable support for growing businesses
Reliable support for growing businesses
We handle your admin, customer service, and scheduling—so you can focus on growing your business.
VirtuAssist provides trained, on-demand customer service professionals who integrate seamlessly into clients' operations, ensuring timely, professional, and empathic support without the overhead of full-time hires.
Our Mission
To provide reliable, cost-effective, and human-centred service solutions that help businesses improve customer satisfaction while reducing operational burden.
Our Vision
To become a trusted outsourced customer service partner for startups and growing businesses, known for quality, empathy and scalability.
Our Services
Our Services
Customer Admin
Customer Admin
Answering phone calls, emails, WhatsApp and website enquiries.
Quoting and sending invoices.
Handling complaints, feedback, and follow-ups.
Booking new clients and capturing client details.
Scheduling and Operations Admin
Scheduling and Operations Admin
Creating and updating staff scheduling.
Assigning staff to jobs.
Route planning and travel coordination.
Booking confirmations.
Marketing and Sales Admin
Marketing and Sales Admin
Responding to social media messages and leads.
Updating the Google Business Profile.
Updating websites with services and prices.
Managing promotions and sales.
Reporting
Reporting
Daily or weekly operational reports.
Job completion summaries.
Customer satisfaction tracking.
Staff performance tracking.
Why choose us?
Why choose us?
500+ clients trust VirtuAssist because we operate as a remote-first service provider, vetting, hiring and training customer service representatives based in South Africa. We leverage time-zone flexibility, English proficiency and cost efficiency to leverage both local clients.
Vetted and Cost Effective South African Talent
Flexible Monthly Packages
Personalized Service
Scalable Support As Clients Grow
How it works?
How it works?
We want the process of working with us to be as easy and as seamless as possible. The following is what you can expect:
Book a free discovery call.
We assess your needs.
You choose a package.
We get started within 48 hours.
Prices
Prices
Simple, transparent support for businesses
Simple, transparent support for businesses
Running a company is demanding — between bookings, staff coordination, and customer communication, admin can quickly become overwhelming.
Our virtual assistant packages are designed specifically for South African companies that want reliable admin support without the cost of hiring in-house staff.
No long-term contracts.
No hidden fees.
Just dependable support when you need it.
1.Starter Pack
1.Starter Pack
R3,500 per month
Ideal for small or new businesses needing consistent admin support.
Includes:
Up to 10 hours per month
Email & WhatsApp message management
Booking confirmations & follow-ups
Basic scheduling support
Customer communication assistance
✔ Perfect if you need help staying organised and responsive
2. Growth Package (Most Popular)
2. Growth Package (Most Popular)
R6,500 per month
Designed for growing companies managing multiple clients and bookings.
Includes:
Up to 20 hours per month.
Full scheduling & calendar management.
Customer service (email & WhatsApp).
Invoicing & payment follow-ups.
Job confirmations, cancellations & reschedules.
Weekly admin summary report
✔ Best value for busy business owners who want peace of mind
3. Pro Package
3. Pro Package
R10,000 per month
For established companies that need hands-on, priority support.
Includes:
Up to 40 hours per month.
Dedicated virtual assistant.
Priority response & support.
CRM updates & data management.
Staff coordination assistance.
Monthly performance & admin report
✔ A cost-effective alternative to hiring a full-time admin
Click here to download our price list.
Optional Add-ons
Optional Add-ons
Customise your support without upgrading your package.
After-hours admin support: +R800/month
Weekend booking support: +R1,000/month
Emergency scheduling assistance: +R500/month
CRM setup (once-off): From R1,500
SOP & admin process setup (once-off): From R2,000
Contact us:
Contact us:
📧 virtuassistsa@gmail.com
📞 072 484 5329
🕘 Mon–Fri | 8am–5pm (SAST)
👉 Click here to book a free consult call
Testamonials
Testamonials
Thabile Nkosi., Small business owner
⭐⭐⭐⭐
“Efficient, reliable, and professional. Outsourcing to VirtuAssist has saved me hours every week.”
Opulence Beauty Salon
⭐⭐⭐⭐
“VirtuAssist handles our customer emails and admin with care and consistency. Our clients receive faster responses, and everything is properly tracked. It’s like having an in-house team without the overhead.”
Juan Delony., E-commerce business owner
⭐⭐⭐⭐⭐
"Working with VirtuAssist has been a game-changer. Their team is reliable, proactive, and incredibly organised. My inbox and calendar are finally under control, and I can focus on running my business instead of admin. Highly recommended.”
Tsholo Y., Founder
⭐⭐⭐⭐
“Since partnering with VirtuAssist, my response times have improved, customer complaints have dropped, and I finally feel on top of my workload. The team communicates clearly and delivers consistently. I wish I had outsourced sooner.”
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